The Parliamentary Committee on Communications is set to engage all Telecommunications companies, the Ghana Chamber of Telecommunications, and the National Communications Authority to discuss numerous complaints of poor quality of calls and data services.
Customers have been agitating over the poor services being rendered by the country’s telecommunication companies (telcos).
The poor services, mainly characterized by network congestion, Internet interruptions, disappearing data, and momo fraud among others have compelled users to vent their anger on social media lately.
The Ningo-Prampram MP, Sam George is upbeat about the effect of the committee’s oversight roles in such engagements since the inception of the 8th parliament.
“Now, this is great success in our fight to have transparency in the affairs of Public Institutions. I am excited at how Parliamentary oversight and collaboration with State Agencies can provide better services for the citizenry,” he said while announcing the business of the Committee in the coming week.
The committee last week had engaged the Right To Information Commission in relation to the arbitrariness by State institutions to charge outrageous fees for processing Rights To Information requests.
Meanwhile, the Right to Information (RTI) Commission has annulled the decision by the Minerals Commission to demand the cedi equivalent of US$ 1,000 as fees for information The Fourth Estate requested.
The RTI Commission reversed the decision in a landmark decision following an application for review filed by The Fourth Estate, a journalism project of the Media Foundation for West Africa (MFWA).